Press reviews

Updating your information :

Please advise us of any changes in your customer information, the branch of delivery as well as the phone number. As an Agent, we will create your SAQ client account.

You can advise us by e-mail: [email protected] or by phone at 514-989-9657

Picking up your order in-branch:

For Montreal customers, SAQ will keep your order free of charge for a 2-week period from the moment the order was placed. For Quebec City customers, the SAQ will keep your order free of charge for a one-month period from the moment the order was placed.

If you fail to pick up your order in-branch in a timely manner::

When an order was not picked up, a $9.20 per case fee will be charged by the SAQ to the customer. However if there is a valid reason preventing the customer from picking up an order in a timely manner, the customer should contact us so that we can make an arrangement with the SAQ.

When picking up your order:

Once you have been contacted by the SAQ, you must pick up and pay your order at the selected branch.

When picking up your order, you must always check if you received the products you've ordered. If there is a mistake, don't take possession of the bottles and contact us as soon as possible to avoid charges.

What should I do if one or more bottles are corked?

If one or more bottles are corked, the customer can return the goods to the branch within one year from the date of purchase, with a proof of purchase on hand. A refund will be issued to the customer by the SAQ in the form of a credit note.

You must send your request to a SAQ branch or to the Montreal Customer Contact Centre at (514) 254-8686.

What should I do if I don't like the wine I ordered?

In the case of non-defective bottles, no return or refund will be accepted.

Are you of legal drinking age in your province of residence?

You cannot access the website

ZIND-HUMBRECHT - Gewurztraminer Roche Roulée - 2018

Vinous

ZIND-HUMBRECHT - Gewurztraminer Roche Roulée - 2018

James Suckling

ZIND-HUMBRECHT - Gewurztraminer Roche Roulée - 2018

Wine Enthusiast

DOMAINE JEAN GRIVOT - Nuits-Saint-Georges 1er cru Les Pruliers - 2017

Wine Advocate

DOMAINE JEAN GRIVOT - Nuits-Saint-Georges 1er cru Les Pruliers - 2017

Vinous

DOMAINE JEAN GRIVOT - Nuits-Saint-Georges 1er cru Les Pruliers - 2017

Burghound

DOMAINE JEAN GRIVOT - Nuits-Saint-Georges 1er cru Les Pruliers - 2017

Jancis Robinson

VIETTI - Barolo Lazzarito - 2009

Wine Advocate

VIETTI - Barolo Lazzarito - 2009

Wine Spectator

VIETTI - Barolo Lazzarito - 2009

Vinous

ARGIANO - Brunello di Montalcino Riserva - 2015

Wine Advocate

TEMPOS VEGA SICILIA - Unico - 2009

Wine Advocate

TEMPOS VEGA SICILIA - Unico - 2009

Wine Spectator

TEMPOS VEGA SICILIA - Unico - 2009

Vinous

TEMPOS VEGA SICILIA - Valbuena Ribera del Duero - 2014

Wine Advocate

TEMPOS VEGA SICILIA - Valbuena Ribera del Duero - 2014

Vinous

COMPAÑIA DE VINOS TELMO RODRIGUEZ - As Caborcas - 2017

Wine Advocate

JL CHAVE SELECTION - Hermitage Blanc - 2018

Jeb Dunnuck

JL CHAVE SELECTION - Hermitage Blanc - 2018

Decanter

JL CHAVE SELECTION - Hermitage Blanc - 2018

James Suckling

JL CHAVE SELECTION - Hermitage Blanc - 2018

Vinous

JL CHAVE SELECTION - Hermitage Blanc - 2018

Wine Advocate

JL CHAVE SELECTION - Hermitage - 2018

Jeb Dunnuck

JL CHAVE SELECTION - Hermitage - 2018

Vinous